30% Off Always
Lock in 35% savings on your first order and 30% off all recurring orders.
Free Shipping
No shipping fees. No surprises. Just your favorite products on their way to you!
You're in Control
Add or remove subscriptions, cancel orders, and edit frequencies and quantities through our user-friendly customer portal.
Common Questions
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There are two ways to start your subscription:
Create an account by clicking the person icon at the top of any page on charlottesweb.com, then select "Sign up here." Enter your information then click Submit. Now, start shopping!
When selecting the flavor and/or product size on any product page, select "Subscribe and Save" and choose the frequency before adding the product to your cart. When you check out, you'll need to create an account with a password to complete your subscription order.
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Once you have selected the product you’d like to subscribe to, select the frequency of your subscription – every 2 weeks, 3 weeks, 5 weeks, 6 weeks, 8 weeks, or 12 weeks. Your initial order will be processed within one business day of completing your order. Your orders will continue to be placed based on the selected frequency on the date you placed your initial order.
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To update or change the address associated with your subscription, log into your Charlotte's Web account and click the "Address Book" tab in the customer account view. Add, remove or update your address information. After making changes to your address in the "Address Book" tab, you'll need to associate that address with your subscription. To do so, click the "My Product Subscriptions" tab and associate your address to your subscription.
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All subscription orders ship with ground service for free. Subscription orders to Alaska and Hawaii receive free 2nd day air shipping.
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- Log into your account.
- Click on the "Subscriptions" option in the left-hand menu.
- Click on the "Manage subscriptions" options in the right-hand menu.
- Click on the product you want to update and make your changes.
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- Log into your account.
- Click on the "Subscriptions" option in the left-hand menu.
- Click on the "Manage subscriptions" options in the right-hand menu.
- Click on the product you want to update and make your changes.
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- Cannot combine other promotions, discounts, or limited-time offerings in addition to the autoship discount.
- Bundles and bulk products that are already discounted are not available for subscription.
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Charlotte's Web Loyalty
We love your loyalty! Join the Charlotte's Web Loyalty Program and every purchase you make will go towards unlocking prizes, discounts, and rewards.
We're Organic
We are proud to consistently pass our annual on-farm and processing facilityinspections, andbe Certified Organic per the USDA’s National Organic Program standards.