The Murillo family
What support can mean to a family.
Hear how Charlotte’s Web became part of their family’s story.
That’s the power of Charlotte’s Circle. Real people sharing what they’ve learned, pointing each other toward helpful resources, and making the path a little easier for whoever comes next.
Charlotte
In the words of people who knew her, were inspired by her, and continue the work she helped set in motion.
On screenMusic plays. On a deep purple screen, text reads: “A little girl named Charlotte Figi changed the course of millions of lives.”
On screen“Her story is the reason Charlotte’s Web exists. And in the years since, that story has grown into something bigger: a community of people who found relief, hope, and answers they’d been searching for.”
On screen“We’ve asked the members of our community and Charlotte’s Web employees to share: What does Charlotte Figi mean to you?”
On screenA man in a black T-shirt speaks to the camera from his living room.
Team member
To me, Charlotte means perseverance, joy, love, community, and legacy.
On screenA woman with long auburn hair.
Team member
Charlotte means never giving up on the people you love.
On screenA woman in a white sweater.
Team member
As a mom myself, Charlotte’s story has always hit home, and it’s why I’m so proud to work with Charlotte’s Web and carry her legacy forward each and every day.
On screenA bearded man in a T-shirt with the Charlotte’s Circle mark.
Team member
For me, Charlotte Figi means lending out a helping hand.
On screenA man in a brown polo shirt.
Team member
Charlotte is a reminder that our work can make a real difference in people’s lives.
On screenA woman with long hair in a dark sweater.
Team member
To me, Charlotte means always holding on to hope.
On screenA man in a green shirt at his desk.
Team member
Charlotte is the fuel that powers me every single day.I feel extremely fortunate to get to do work that is so meaningful and so impactful.
On screenA man with glasses and a gray beard, in front of a bookshelf.
Team member
Charlotte reminds me that our work at Charlotte’s Web changes lives for a lot of families.
On screenA woman with long hair in a teal top.
Community member
For me, Charlotte represents a powerful movement away from harsh pharmaceuticals and towards a healthier, plant-based alternative.
On screenA woman with short dark hair and green glasses, seated in her wheelchair.
Community member
Thank you, little Charlotte, for the medicine that continues to help me heal every day,the medicine that keeps me out of pain, and the medicine that lets me dance in my wheelchair.Thank you, little Charlotte.
On screenA woman with short white hair in a lavender top.
Community member
I first learned about Charlotte’s Web in 2018 when I was researching about the brothers out in Colorado that were trying to help a young girl named Charlotte with her seizures.And I thought, wow, what an admirable thing, what a quality product and quality guys.And here it is, 2026, and I’m still using the product.Great product, great integrity of the company. I’m proud to be part of it.
On screenA woman with gray hair in a light blue shirt.
Community member
I tried the product, Charlotte’s Web. I’m still using it for chronic pain,and it has given me that, my quality of life.
On screenA woman with curly white hair in a navy hoodie, in her kitchen.
Community member
Perfect storm: menopause and trauma.And that is really bad for sleep, but now that I’ve been taking Charlotte’s Web gummies, I get a great night’s sleep. So thank you.
On screenA young woman on a couch by a window.
Gabrielle, community member
Hi, I’m Gabrielle, and I’ve been impacted by Charlotte’s Web.A few years ago, I got diagnosed with epilepsy and started having grand mal seizures, and I started taking Charlotte’s Web as a way to try it.With minimal side effects, I am three years later seizure-free, all thanks to Charlotte’s Web.I’m a huge fan of the brand and of the products.
On screenText reads: “Trust changes lives. People make it possible. Thank you for being part of Charlotte’s Circle,” above the Charlotte’s Circle logo.
By the numbers
More than a million people have become part of Charlotte’s Web, each adding something to the community that continues to grow around it.
Customers served
Active Circle Rewards members
Verified customer reviews, with a 4.7 out of 5 average
Heroes program members
Support beyond the product
That’s why we support Realm of Caring, a nonprofit that combines education and research with one-on-one guidance to help people find answers and resources.
The Murillo family
Hear how Charlotte’s Web became part of their family’s story.
From Realm of Caring
Education, research, and one-on-one support help families find their next step.
Need someone to talk to?
Have questions about hemp or cannabinoids? Realm of Caring offers free, one-on-one educational support in English and Spanish.
You’ll choose a time that works for you, and a Care Specialist will call you.
Realm of Caring is an independent nonprofit; Care Specialists provide education and support, not medical advice.
Pass it forward
Opens January 1 Live tallyStarting January 1, Circle Rewards members can donate points to support Realm of Caring’s family grant program, helping families access care.
Circle Rewards members can donate points to Realm of Caring’s family grant program, which helps families access care. Here’s what our community has given so far.
Our first-year goal
500,000 points equals $25,000 for families
Ways to give
Every 100 points you donate becomes $5 toward a family’s care. Donated points are converted to grant dollars by Charlotte’s Web and distributed by Realm of Caring.
Real stories
Real experiences from people who have shaped it, found something here, or helped someone else along the way.
Showing 5 stories
In your words
From finding a routine to finding a favorite, here’s what people in the Circle have told us along the way.
Winding down
“They really help me fall asleep and stay asleep.”
I’ve been using the sleep gummies for some time… I don’t feel any grogginess in the morning.
Finding calm
“It helps me unwind and just relax with the kiddos.”
I take one when I’m done dinner for the evening.
Everyday recovery
“I usually take them at night after a very physical day.”
Helps me sleep better and feel better physically the next day.
†THC-free means non-detectable levels of THC.
For the whole family
The dogs in our lives have a way of becoming part of everything. That’s why we bring the same thoughtfulness to their wellness as we do our own.
Meet the office pack
Meet the dogs who join meetings, make office appearances, and take product taste-testing very seriously.
HadleySamantha · eCommerceCBD Hip & Joint Chews
SadieVienna · Customer CareCBD Calming Chews
JackEB · Quality ControlCBD Hip & Joint Chews
LilyJames · Research & DevelopmentCBD Oil for Dogs
Heroes program
First Responders, Teachers, Nurses, Military & Veterans save 30% on everything as our way of saying thank you for your service and dedication. Contact our Customer Care team to verify your eligibility and get your code.
Contact Customer CareCircle Perks
Every order, review, and referral earns you something back, and gives you a way to give back, too.
Circle Rewards
Your birthday
Tell us your birthday and we’ll send a gift to celebrate you. We only need the month and day.
Plus, a gift on your Circle anniversary: the date of your first order with us.
Help us grow our Circle
Share Charlotte’s Web with someone you care about. They’ll get 20% off their first order, and you’ll get 20% off your next order once they make a purchase.
Refer a friendRewards, birthday, and referral offers are subject to program terms. Points have no cash value.
Events & giveaways
Community events, live Q&As, and giveaways, hosted for and announced first to members of the Circle.
Giveaways
We’re lining up giveaways for members of the Circle. Join the list and you’ll hear about them first.
Colorado Springs, CO · In person
Louisville, CO · In person and virtual